Refund policy
Designer Resale is final sale.
All bags and items that are "Designer Resale" are authentic and have been authenticated by a third party expert authenticator. In case of a dispute and CERTIFICATE OF AUTHENTICITY has been provided a $150 restocking fee will be charged in addition to the cost of shipping.
Regular Priced Merchandise
RETURNS
You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. After 30 days, we will no longer accept returns.
Sale Merchandise
RETURNS
Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Sorry, no refunds to original form of payment for sale or discounted items.
Sale items marked with a discount of 50% or greater are final sale.
Return Conditions
For all returns or exchanges:
- Items must not be washed, worn or damaged.
- All original tags must be attached.
The following items are final sale and not eligible for return or exchange:
- Sale items marked at 50% off or greater
- Intimates
- Hosiery
- Swimwear
- DESIGNER RESALE
- OUTLET ITEMS
How to Mail Back an Online Return
Follow the steps below to complete online returns for online purchases.
- Please email: RSLADNANI@ME.COM within the first 4 days order has been received.
- We will send you return details, including a return label.
- A deduction of $12.99 will be taken off refund.
- Once we receive your package, we’ll process your return within 7 to 10 business days. As soon as your return is complete, we'll e-mail you and let you know.